Gracie Barra Surrey Policies

PRIVACY POLICY & DATA PRACTICES

Gracie Barra Surrey

Effective Date: March 25, 2026 | Last Updated: March 25, 2026


Gracie Barra Surrey (“we,” “us,” or “our”) is committed to protecting the privacy of our students, parents, and website visitors. This policy explains what personal information we collect, why we collect it, and how we use and protect it.

This policy applies to information collected through our website (gbsurrey.com), registration forms, and in-person enrollment at our academy located at 11951 88 Ave, Delta, BC V4C 2C9.


1. WHAT INFORMATION WE COLLECT

We collect the following types of personal information:

Contact and Identity Information

  • Full name, address, phone number, and email address of students and parents/guardians
  • Date of birth of students

Emergency and Medical Information

  • Emergency contact name, phone number, and relationship
  • Any relevant medical or physical conditions disclosed voluntarily by members or parents

Program and Enrollment Information

  • Program selection, membership type, and enrollment dates
  • After-school pickup preferences and authorized pickup contacts

Communications

  • Messages sent to us via contact forms, email, or phone

We do NOT collect credit card numbers or payment information through our website. All payment processing is handled securely in person at the academy or by phone.


2. WHY WE COLLECT THIS INFORMATION

We collect personal information for the following purposes:

  • To enroll students in our programs and manage memberships
  • To contact parents or guardians about scheduling, absences, or program changes
  • To respond to inquiries submitted through our website
  • To coordinate after-school pickup and emergency contacts
  • To comply with legal obligations and insurance requirements
  • To send program updates and academy communications (you may opt out at any time)

We do not sell, rent, or trade your personal information to any third party.


3. HOW WE STORE AND PROTECT YOUR INFORMATION

Member information is stored in our secure franchise management system (GBMembers), which is operated by Gracie Barra International. Access is limited to authorized academy staff only.

Inquiry and registration form submissions are received via our IONOS-hosted email system and are handled securely by academy administration.

We retain personal information only as long as necessary for the purposes described in this policy or as required by law.


4. CHILDREN’S PRIVACY

We enroll students as young as four years old. For students under 18 years of age, all personal information is collected from and with the consent of a parent or legal guardian. Parents and guardians may request access to, correction of, or deletion of their child’s information at any time by contacting us directly.


5. YOUR RIGHTS UNDER CANADIAN PRIVACY LAW

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), you have the right to:

  • Know what personal information we hold about you
  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for non-essential communications
  • Request deletion of your information (subject to legal retention obligations)

To exercise any of these rights, contact us at:

  • Email: info@gbsurrey.com
  • Phone: [INSERT PHONE NUMBER — confirm with client]

6. WEBSITE COOKIES AND ANALYTICS

Our website uses cookies and analytics tools, including Google Analytics (via Google Site Kit), to understand how visitors use our site. This data is anonymized and aggregated — it does not identify individual visitors.

You may decline non-essential cookies using the cookie preference options presented when you visit our site.


7. THIRD-PARTY SERVICES

Our website may link to or integrate with the following third-party services:

  • Google (Analytics, Maps, Reviews)
  • Facebook and Instagram (social media links)
  • GB Wear Canada (gbwearcanada.ca — GB merchandise)
  • Gracie Barra International (franchise systems)

Each of these services operates under their own privacy policies. We encourage you to review their policies independently.


8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or academy services following any changes constitutes your acceptance of the updated policy.


9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Gracie Barra Surrey 11951 88 Ave Delta, BC V4C 2C9 Email: info@gbsurrey.com Phone: [INSERT PHONE NUMBER — confirm with client]